Servit was created to assist service departments with up-selling products and services to each and every customer in a professional and trusted manner. In today's society, with computers being used everywhere and having a significant amount of retail cash registers in the world showing the customer the information they need, we felt that placing Servit screens at each service advisors desk was a necessity. Servit shows customers in real time what is needed for their specific vehicle, why it is needed based on real-time previous history, and the cost.

Well our hypothesis about Servit was right! This is based on the fact our current dealerships using Servit are experiencing an average increase of more than three tenths in hours per RO (as per the data being reported). In addition, the dealers are improving customer satisfaction and retention.

The Servit screen enables the dealership advisors to up-sell available products and services 100% of the time. With a high-level of accuracy, the system is programmed with every menu-selling item and allows each dealership service manager to customize the menu in real-time with no reprinting costs whatsoever.

Servit is simple to use and requires no double entry into the computer system. Our dealers are able to use Servit immediately after installation with the skill and efficiency needed to up-sell more products, while simultaneously increasing customer satisfaction. Our local dealership consultants will install each Servit system and give Servit dealerships the attention each and every dealership needs. In addition, we offer customer call center support which is available from 9am to 5pm EST for those who may have any questions or issues with the system.

In order to effectively manage a service department it is a necessity to run relevant real-time reports. Servit allows management to run reports pertaining to menu selling specifically, thus allowing management to monitor work with the advisors to ensure the Servit system is being utilized to its fullest capacity.

• Which service advisors are up-selling?
• What products and/or services the advisor sold?
• The amount of the sales generated
• The percentage of which the advisors are up-selling compared to written repair orders from the DMS

Servit's full-circle approach encompasses two additional features, the VIP Program and Servit Marketing. These tools will increase your sales to service retention rate and your return appointments substantially. Both of these optional tools are available to Servit customers and can be fully integrated into Servit. Please contact your Dealer Consultant or use our “contact us” website tab on the home page for details.

Did you know that only 18 to 23 percent (based on recent dealer data provided) of new car customers service their car at the purchasing dealership? With the Servit custom VIP program, your sales-to-service retention rate will jump significantly by providing your customers a VIP program which may include an oil change, tire rotation and other items chosen by your dealership free of charge, for those purchase a vehicle from your dealership.

Nobody will turn down free service especially services their vehicle needs. Treat those customers well and retain them for life. It sounds simple, but by using the Servit VIP program you can more efficiently and accurately to track all of the customer VIP details. Again our system is so easy to use literally, no training is necessary whatsoever. Servit allows a VIP program to be implemented easily, and integrates seamlessly with the Servit customer screens. Offer your customers a free 6 month or 1 year VIP program, then up-sell them additional years with built-in profit in F&I. The VIP program will bring those "lost" service customers back, treat them well and retain their business long after the complimentary VIP program ends.

Servit’s built-in marketing tools allow you to create professional mailers quickly and easily. Servit’s custom mailers include each customer’s name, the reason their car needs service, when the service is needed, why it’s needed now, what it will cost, and perhaps, even your competitors’ price. If you don’t have a BDC we can offer this service by sending out all of the marketing for Servit client dealerships.

Servit’s management team is skilled individuals with years of automotive and retail experience. Our goal is to offer and install product that can result in significant ROI. With a nominal monthly subscription fees, minimal hardware costs (monitors and KVM switches), and short term contracts, Servit is a have to have! Servit can be described as hand me a dollar and I will hand you back $8. Sound crazy? Let us prove ourselves to you and see the difference.

Servit is designed by automotive retail-minded professionals solely around the service department needs. People who understand the challenges in up-selling and increasing service revenue built Servit with these concepts in mind. With the Servit full-circle approach, we can guarantee top and bottom-line results.

Contact us Today to schedule an appointment with one of our Dealer Consultants.