
"I truly believe Servit is the future of service writing. Communication is key in the drive and Servit helps us advise much more professionally. Our hours per RO are up dramatically and the positive impressions that our writers have on our customers will have them returning."
Doug McElveen - Owner
McElveen Automotive Group
"By installing Servit in our Chevrolet store there was an increase in hours per repair oreder due to customers being able to see a recommended menu as well as an ala carte listing. The Service Advisors are reminded with each custoemr about up-sales and opportunities to increase dollars per R.O. With today’s consumer being so tuned into technology this is one more way to add validity to recommended maintenance. Servit has increased our abiltiy to communicate better with the customer and at the same time increase the bottom-line."
Blake Connor - Service Manager
McElveen Chevrolet - Mt. Pleasant, SC
"I have used Servit for about one year now and find it to be a very useful sales tool. I very much enjoy presenting Servit to my customers and observing their positive reaction to the maintenance suggestions."
"My customers seem to enjoy being able to review the maintenance schedules and especially like the dual monitor setup. I think the additional monitor gets them involved and also makes them more comfortable during the write up process."
"Many customers are not aware of their maintenance schedules and servit makes it easy for them to see and be involved in maintaining their vehicle. It is an amazing tool but you have to use it in a professional manner and consistently."
"I also find it useful when I call a customer and have it on the screen because it prompts me to check their maintenance history and sell needed service. All I can say is, I am fortunate to have Servit at my dealership and would very much miss it if I worked somewhere that was not on Servit."
"I have always sold maintenance but Servit is a great reminder for me to do so. I can say that I would highly recommend it to anyone. It has definitely added a boost to my sales numbers and overall customer satisfaction."
Ernie Alvarado - Service Advisor
Kahlo Chrysler, Dodge, Jeep - Noblesville, IN
"The use of the Servit program has helped to streamline our operation. Every customer is handled in the same manner every time, regardless of the experience level or maintenance beliefs of the individual service advisor. Now, with Servit, we are suggesting maintenance based on the store maintenance beliefs and they are consistent from one advisor to the next. With Servit, we remain consistent and look very professional."
"It makes being a service advisor an easier job and certainly makes it easier to bring in and train new service advisors."
"Since we began using Servit, about a year ago, our customer labor hours per repair order has increased by .2."
"Servit is a software product that in my eyes was long over due and I was thrilled to see that it finally came to market."
Kellie Stocking - Service Director
Stoops Buick GMC - Plainfield, IN |